FAQs

Our repair services don't directly impact your insurance rates. These rates are determined by various factors independent of our work. Feel free to contact The Dent Doctor for more detailed information about our services.

The complete repair process generally takes about two weeks. Within this timeframe, we'll need your vehicle in our shop for approximately three to five days to perform the necessary repairs.

PDR, or paintless dent repair, is an innovative method we employ to remove small dents and dings from your vehicle while preserving its original paint finish.

For most of our customers, there are no out-of-pocket expenses. We collaborate closely with insurance companies to help minimize your financial responsibility for our services.

We recognize the need for continuous transportation. Our staff is prepared to help you arrange a rental vehicle while we're working on your car.

Claim filing periods can vary, but typically range from 30 days to one year, depending on the insurance policy. We advise checking with your specific insurance provider for precise deadlines.

If your vehicle is determined to be a total loss, our knowledgeable team will provide guidance on your options and assist you through the subsequent steps of the process.

You have the right to select your preferred auto body shop. While your insurance company may suggest a repair facility, you're not obligated to use their recommendation.